Legal Guide · 2026
Support Ticket vs Swiss Injunction for Stolen Crypto
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A support ticket will not freeze stolen Bitcoin, Ethereum, USDT, or USDC. A Swiss civil application can ask for a freeze when a forensic report ties the transaction to a wallet that an exchange actually hosts. That is the difference between a case number and a lock. Recovery of funds is not guaranteed.
Why people start with a ticket
A deposit screen teaches people to paste a transaction ID and wait. A freeze at a licensed exchange is technically possible and practically rare unless a court paper and a named wallet arrive together. A clone of a trusted brand and a real off-ramp end at the same question: can someone ask the host to hold the coins.
What a Swiss application has to show
The applicant has to show a claim, urgency, and assets that can be identified. A screenshot of a block explorer is not identification. Tracing has to name the off-ramp. Separate firms such as AI Data Intelligence and EthGuardians may prepare that tracing. A mandate with Swiss Lawmakers does not by itself instruct them.
A freeze is a lock, not a payment
When an order lands, the coins are held. They are not yet wired to the client. Coins already paid out, mixed, or parked where a Swiss order will not be accepted may stay gone. An assessment should say so. A guarantee is how a second scam introduces itself.
Fees and safety
No professional fee is payable up front. Any percentage, and any court, forensic, or bank costs, are set out in a written mandate before that work starts. We never ask for a seed phrase, an upfront crypto payment, or remote-desktop access such as AnyDesk. Case email comes only from @swisslawmakers.com. Blockchain Legal Solutions, EthGuardians, and AI Data Intelligence are separate firms. See Blockchain Legal Solutions.
What to keep
- Keep screenshots, emails, and transaction hashes.
- Do not pay a second fee to unlock a withdrawal.
- Do not send a seed phrase or install remote-desktop software.
- Mannon Barre is a Swiss Bar registered attorney in the Canton of Jura. Recovery of funds is not guaranteed.
Related Resources
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The assessment is free and confidential. Proceedings start only after a written mandate. Recovery of funds is not guaranteed.
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